I help organisations to address systemic problems in order to create and capture more long-term value

#CustomerExperience #ServiceDesign #Innovation #Design

DesignOps - Design @ Lloyds Banking Group

I help innovators & startups create a better tomorrow and call Fort Wayne, IN home. Author of ebook Be Your Own Startup Coach. stevefranksinnovation.com.

Injustice from the eyes of a high schooler. Activist. Lover of history. Here to educate and inspire.